Team Training Kits for Managers

The Need

PSEG wished to build a series of trainings that could be delivered by team leaders to their teams during breaks or when being on the field wasn't possible. The trainings had to be relevant and were required to have a direct impact on productivity and efficiency.

Our Solution

1. Needs Analysis

We started by interviewing several leaders to understand what training was truly needed at the organization and in specific teams, and what they wished their people could do better, or should know more about.

2. Interviews and Content Research

Once the needs were listed, we prioritized based on frequency of asks, and built a series of trainings to meet the specific learning need identified. The kits were built based on online research of established publications like HBR, Forbes, and more—as well as first-hand interviews with SMEs.

We did strong primary and secondary research to gather the best content that could meet our learners’ current growth needs.

3. Training Kit/Workshop Design

We then crafted short 30-minute slide decks that were insightful, meaningful, and addressed one learning objective deeply. They were also very easy for a manager to deliver to their teams and spark conversations. The core approach was not just to deliver content, but spark those discussions and activities which would strongly hit a learning objective, delivering measurable impact on productivity.

4. Internal Repository to Access Kits

We then built an internal portal to host the kits and collect feedback, all in one place (see image below). It was very simple to use and accessible to every employee at PSEG. We also made the kits dynamic so that any changes would reflect for everyone live.

The Impact

Information on the usage and impact of these kits was beyond our reach. However, for each of the kits, we received extremely positive feedback from all stakeholders we worked with. Creativity, efficiency, and rigor was at the heart of each creation, and it was strongly appreciated!

Would you like us to build short, focused trainings tailored fully for your organization that internal employees can facilitate themselves? Let's chat.